Frequently Asked Questions (FAQ)
1. How do I choose the right size?
We recommend using the Size Chart available on each product page. For the best fit, measure your waist and hips before ordering. If you're between sizes, we generally recommend choosing the larger size for added comfort.
2. What compression levels do you offer?
Our shapewear is available in different compression levels depending on the style:
- Light Compression
- Medium Compression
- Firm Compression
- Extra Firm Compression
Please refer to the product description for the specific compression level.
3. Can I wear shapewear every day?
Yes. Many of our products are designed for everyday wear using breathable, lightweight fabrics that provide comfortable support throughout the day.
4. Will the shapewear roll down?
Many of our styles feature anti-roll waistbands, flexible support boning, and seamless construction to help keep the garment comfortably in place during normal daily activities.
5. Can I wear shapewear after pregnancy?
Some styles may provide comfortable support during postpartum recovery. However, we recommend consulting your healthcare provider before using compression garments after childbirth or surgery.
6. Is your shapewear visible under clothing?
Most of our shapewear features seamless construction and smooth fabrics designed to remain discreet under dresses, jeans, skirts, business attire, and fitted clothing.
7. What materials are your products made from?
Materials vary by product and may include premium blends of:
- Nylon
- Spandex
- Polyester
- Polyamide
- Elastane
- Powernet
- Cotton lining
Please check each product page for detailed material information.
8. How do I care for my shapewear?
To help maintain elasticity and compression, we recommend:
- Hand wash in cold water.
- Use mild detergent.
- Air dry.
- Do not bleach.
- Do not tumble dry.
- Do not iron.
Always follow the care instructions listed on the product page.
9. Where do you ship?
We currently ship throughout Canada and the United States.
Shipping times and available delivery options are shown during checkout.
10. How long does shipping take?
Estimated delivery times are:
Canada
- Standard Shipping: 5–10 business days
United States
- Standard Shipping: 5–10 business days
Delivery times may vary depending on your location and the shipping carrier.
11. Can I track my order?
Yes.
Once your order ships, you'll receive a confirmation email with a tracking number so you can monitor your shipment.
12. What payment methods do you accept?
We accept secure payments through Shopify, including major credit cards, debit cards, Shop Pay, PayPal (when available), Apple Pay, Google Pay, and other payment methods supported at checkout.
13. What is your return policy?
If you're not completely satisfied with your purchase, please review our Return & Refund Policy for eligibility requirements and return instructions.
14. Can I cancel or change my order?
Orders can only be changed or canceled before they have been processed for shipping. Please contact us as soon as possible if you need assistance.
15. How can I contact customer support?
We're always happy to help.
Email: support@latinacurvesshapewear.com
Our customer support team will respond as quickly as possible during regular business hours.
Still Have Questions?
We're here to help.
If you can't find the answer you're looking for, please contact our Customer Support team. We'll be happy to assist you with sizing, products, shipping, or any other questions before or after your purchase.