Shipping policy
Shipping Policy
At Latina Curves Shapewear, we are committed to delivering your order quickly, safely, and reliably. Please review our shipping policy below before placing your order.
Order Processing
- Orders are processed within 1–3 business days after payment has been successfully received.
- Orders are processed Monday through Friday, excluding weekends and public holidays.
- During peak shopping periods, processing times may be slightly longer.
Once your order has been shipped, you will receive a confirmation email with your tracking information.
Shipping Destinations
We currently ship to:
- Canada
- United States
We are working to expand our shipping services to additional countries in the future.
Estimated Delivery Times
Canada
- Standard Shipping: 5–10 business days
- Express Shipping (when available): 2–5 business days
United States
- Standard Shipping: 5–10 business days
- Express Shipping (when available): 2–5 business days
Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, customs processing, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on:
- Delivery destination
- Package weight and dimensions
- Selected shipping method
From time to time, we may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email so you can monitor your package throughout its journey.
Please allow up to 48 hours for tracking information to become available after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is entered, please contact us as soon as possible. If your order has not yet been shipped, we will do our best to update the address.
Once an order has been shipped, we cannot guarantee address changes.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact our Customer Support team.
We will gladly assist you in working with the shipping carrier to help locate your order.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.
Damaged Packages
If your order arrives damaged:
- Contact us within 48 hours of delivery.
- Include your order number.
- Provide clear photos of the damaged product and packaging.
We will review your request and work toward an appropriate resolution.
Contact Us
If you have any questions regarding shipping, please contact us.
Email: support@latinacurvesshapewear.com
We are happy to assist you and appreciate your trust in Latina Curves Shapewear.
Thank you for shopping with us!